Welcome to HyperDelivery. Your privacy is important to us, and we are committed to protecting your personal information and being transparent about how we collect and use it. This Privacy Policy explains how HyperDelivery collects, uses, and safeguards your information when you use our mobile application and services.
1. Information We Collect
To provide and improve our services, we may collect the following types of information:
Personal Information
When you create an account or use our services, we may collect:
- Name or username
- Email address (when using Google Sign-In)
- Phone number
- Delivery address entered by you
This information is necessary to create and manage your account and facilitate order delivery.
Order Information
When you place an order through the platform, we collect:
- Products ordered
- Order history
- Order status and transaction details
This helps us manage orders and improve service quality.
Feedback and Reviews
We may collect ratings, reviews, or feedback you provide regarding vendors, products, or our services.
2. Automatically Collected Information
When you use the HyperDelivery application, certain technical information may be automatically collected to ensure the app functions properly.
This may include:
- Device type
- Operating system version
- App diagnostics such as crash reports
This information is used only to improve app stability, performance, and reliability.
We do not collect precise location data or track user activity outside the app.
3. How We Use Your Information
We use the information collected for the following purposes:
- To process and manage orders placed through the platform
- To facilitate delivery between customers, vendors, and delivery personnel
- To manage your account and provide customer support
- To send important notifications related to orders and service updates
- To improve our platform based on user feedback and order history
- For internal record keeping and operational purposes within the HyperDelivery community
4. Data Sharing
We value your privacy and handle your information responsibly.
Your personal information is not sold or shared with third-party companies for marketing purposes.
However, certain information may be shared in the following situations:
Vendors and Delivery Personnel
Your delivery address, name, and phone number may be shared with the specific vendor and delivery personnel responsible for fulfilling your order. This is necessary to complete the delivery process.
Service Providers
We may use trusted third-party services that help operate the application, such as:
- Google Sign-In for secure authentication
- Firebase Cloud Messaging for sending order notifications
- Google Play Services for application functionality
These services operate under their own privacy policies.
5. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain personal information only for as long as necessary to provide our services, maintain order records, and comply with legal or operational requirements.
Users may request deletion of their account and associated personal data by contacting us.
7. Your Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your account and associated data
You can manage some of this information directly through your account settings or contact us for assistance.
8. Children’s Privacy
HyperDelivery is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the revised effective date.
We encourage users to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: rvp.officework@gmail.com